A STARBUCKS barista shared a list of signs that a customer may be about to have a bad experience with a drink.
Dylan Claire, a Starbucks barista, has been working at Starbucks for over one year. He makes mistakes and misunderstandings that can lead him to order the wrong drink. subscriberThese are some tips to avoid them.
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Dylan doesn’t believe it’s realistic to expect a perfect cocktail every time. But he does believe that it is possible to sometimes avoid a bad experience by taking the right precautions.
“Sometimes, the signs flash in your face,” he said. “And you can adjust or get out of there prior to you waste your money or time.”
He says that the first sign is that good brews aren’t usually made by frantic baristas.
“If they look tired, they are most likely not thinking clearly,” Dylan said.
“And if the barista is clearly panicking, there is a higher chance of making a mistake.”
Another tip for dairy products
He recommended that you avoid Starbucks dairy drinks as “a loud shriek could possibly be heard coming out of the espresso machine”.
The barista points out that steaming milk for cappuccinos and lattes takes skill. The sound is a good indicator that it’s not being done correctly.
He said that a screeching sound is common when non-dairy milk has been used. However, it could also be an indication that the barista didn’t aerate enough milk before putting the steam wand into a carafe.
He also mentioned that during rush hour, a sign to look out for is an employee who is doing menial tasks like stocking the shelves, rather than helping with drinks.
The former barista advised another tip: Avoid ordering drip coffee at the chain in the afternoon.
He said that Starbucks does most of its business before 10 am, and that many coffee shops stop making more than one type before noon.
Drip coffee pots can be stale due to the slow work day.
Dylan said, “But if it’s important that you get a fresh cup of coffee in the afternoon, you can ask the barista for a personalized cup.”
Other tips include ordering drinks from Starbucks apps, such an error in which you accidentally remove the wrong ingredient or ordering cold-frothy drinks or shaken espressos on your mobile phone.
He explained that the longer these drinks sit, then the more foam will start to dissolve or weep in the rest of the drink. He also recommended against purchasing cold foam or hand-held shaken espresso drinks.
He explained that customers often request a sweeter drink. However, the vanilla syrup is what gives the drink its sweetness.
Another tip is to speak in Starbucks language to baristas.
He stated that if the barista looks at the customer confused or tries too many clarifying question, it may not be the right language to order your drink.
Dylan also advises customers to be kind and understanding to those who make their drinks.
He said that while the barista won’t make bad brews intentionally, he will take extra care to make drinks for customers who politely request help.
“If you’re not happy with your drink after all, don’t be afraid to ask the barista to remake it—it’s Starbucks policy to make the moment right—just don’t be rude about it.”
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