Contrary to the outdated perceptions of pawnbroking, Suttons and Robertsons, with its storied inception in 1770, is redefining the industry with its thriving business model in the heart of modern London. This venerable institution has transcended the Dickensian imagery often associated with pawnbroking, illustrating its vibrant relevance today.
The clientele of Suttons and Robertsons frequents its stores located in the prestigious areas of London, such as the fashionable Brompton Road in South Kensington, where individuals with substantial assets consider pawning their luxury items for financial liquidity. The company’s presence extends to Victoria, Fleet Street, and Edgeware Road, serving a diverse and upscale clientele.
The spectrum of pawned items includes luxury timepieces like Rolex Watches, Diamond Bracelets, Hermes Handbags, and even fine art, reflecting the affluence of its clients who seek financial solutions for a variety of exigencies, from settling unexpected bills to funding extravagant holidays.
The year 2024 has marked a significant growth for Suttons and Robertsons, with a 30% increase in business compared to the early months of 2023, paralleled by a surge in newcomers to pawnbroking. Notably, the demographic of clients is expanding, with a substantial increase in younger clients aged 30-45, indicating a shift in the pawnbroking user base.
Suttons and Robertsons is distinguished by its high average loan amount of £6,000, positioning its clientele well above the conventional pawnbroking segment, where the average loan is typically around £400. Notably, 90% of their clients report incomes exceeding £100,000 annually.
While many clients secure loans against individual high-value items like a Rolex Watch, others opt for larger loans against collections of luxury Swiss watches or high-end jewellery from esteemed brands such as Cartier or Bvlgari.
Despite watches, gold, and jewellery constituting the bulk of pawned items, the pawnbroker also deals with rare collectibles, including investment-grade wines, exotic Hermes Handbags, and prestigious cars like Lamborghini and Ferrari F12, with the latter securing a significant loan of £340,000.
Loan terms at Suttons and Robertsons are typically up to six months, with most clients settling within the first three months, benefiting from a system that imposes no penalties for early repayment and charges interest only for the duration of the loan.
One of the key advantages of Suttons and Robertsons is the expedited funding process, offering same-day access to funds in a discreet manner without the need for conventional credit checks, as the loan is secured against the value of the item. This convenience is extended to clients outside of London through the option of online transactions.
Suttons and Robertsons’ pawnbroker loans provide a strategic short-term solution for individuals with valuable assets who require immediate financial relief. The high redemption rate of over 95% among clients highlights the sentimental value attached to the pawned items. For those who choose not to redeem their items, the pawnbroker ensures the sale of the item at the best possible price, returning any excess funds to the client.
Some customers upon visiting the store decide they would rather sell their luxury item, and instead choose to accept a fair price for their goods instead. Selling your watch or other luxury valuables to Suttons and Robertsons can be a practical way of realising the value tied up in no longer wanted or worn jewellery and watch items without having the hassle and fees of auctions or dealing with identifying trustworthy members of the public.
For individuals seeking quick financial solutions, whether through short-term asset-backed loans or by selling high-end items, Suttons and Robertsons offers an array of services characterized by expertise, discretion, and a rich heritage.

